This registration page may not work well in Internet Explorer. Please use a different browser to complete your registration.

Buy-Here, Pay-Here General Management Training

April 26, 2023 1:00 PM - April 27, 2023 5:00 PM (CDT)

Description

Great coaches stress the fundamentals - the basic skills and plays that make the team a consistent winner. Great general managers do the same thing. In this comprehensive BHPH General Management training, current and prospective general managers will learn the critical operational drivers necessary to running a successful BHPH Dealership. As a result, GMs will return to their dealerships with a written action plan and the basic skills needed to implement proven operational processes. With this knowledge, they will immediately impact the development of a winning team.

During this training, attendees will develop a playbook for the following business operations: 

  • Talent Acquisition and Retention
    • Understand how to interview, onboard, motivate, compensate, and coach key personnel in all operational departments. 
  • Service Department
    • Reduce reconditioning costs by increasing shop efficiencies;
    • Improve portfolio performance while reducing policy and warranty costs by effectively managing the post-sale customer service experience.
  • Sales Department
    • Coach and motivate sales associates to develop their leads;
    • Effectively train your sales team to work their leads and increase traffic through improved show rates; 
    • Install and manage a sales and underwriting process that will increase sales volume and the quality of the deals in your portfolio. 
  • Collection Department
    • Recognize red flags in your portfolio and what to do about them once they’re discovered; 
    • Coach and motivate your collectors to be “problem resolution managers” instead of money takers.
  • Compliance and Self Auditing
    • Effectively install and manage an accountability program to review all phases of your operations every month.

About Your Instructor:

The class is led by Industry expert Ben Goodman, NIADA Senior 20 Group Moderator, Trainer, and Consultant. Ben has spent nearly 30 years training and leading high-achieving sales teams in the subprime and BHPH markets, including 11 years with the nation's largest BHPH franchise. From running a single BHPH store to managing multiple points, Ben's leadership and expert understanding of every BHPH discipline significantly improved the operational performance at every stop.


Time

Course schedule: Day One: 1 - 5 pm, Day Two: 9 am - 5 pm. (Total contact hours=12.)

Pricing

  • $549 NIADA Members & 20 Group Members
  • $495 NIADA Members Groups 2+ (must be from the same store)
  • $695 Non-Member Fee

REGISTRATION CLOSES: April 21, 2023

NIADA Members & 20 Group Members receive special pricing for education, training, and events. To learn more about NIADA member benefits, visit https://niada.com/join.

View Event

Contact Information

National Independent Automobile Dealers Association
Name: Jeremy Beck
Phone: 2149263742
Email: jeremy@niada.com
We're sorry. No registrations are currently available. You may wish to contact the event organizer for assistance.
{{ vm.EventInfo.ErrorMessage }}

Select Registration Options

Edit
{{vm.regWarningMessage}}
{{vm.regAlertMessage}}

Exhibitor Opportunities

Name Price Att Qty
{{ et.Name }}
{{ et.IncludedAttendeesCount }} {{ et.AttendeeRegType.RemainingPerType }} Remaining {{ et.AttendeeRegType.RemainingPerType * -1 }} on Waiting List {{ et.AttendeeRegType.RemainingPerType * -1 }} Over Limit
{{ et.Remaining }} Remaining
 Sold out

Attendee Registration Options Total Remaining: {{ vm.EventInfo.VacantSpotsPerEvent }}

Waiting List Available
{{ vm.stats.totalAttendeesCount }} Registered , {{ vm.OverallOverAmount() }} on Waiting List , {{ vm.OverallOverAmount() }} Over Limit
Name Price Qty
{{ rt.Name }}
{{ rt.IsMemberOnly ? ' (Members Only)' : '' }}
Limit: {{ rt.LimitPerPurchase }}
Included Attendees: {{ rt.AttendeesCountPerOneRegistration }}
{{rt.Price | currency }} {{rt.PriceAfterDiscount | currency }} {{ rt.Price | currency }}
{{ rt.RemainingPerType }} Remaining
{{ rt.RemainingPerType * -1 }} on Waiting List
{{ rt.RemainingPerType * -1 }} Over Limit

{{'[[Sponsorship]] Opportunities' | localizeString:'['}}

Name Price Att Qty
{{ st.Name }}
{{ st.IncludedAttendeesCount }} {{ st.AttendeeRegType.RemainingPerType }} Remaining {{ st.AttendeeRegType.RemainingPerType * -1 }} on Waiting List {{ st.AttendeeRegType.RemainingPerType * -1 }} Over Limit
{{ st.Remaining }} Remaining
 Sold out
Continue

Registration Information

Edit

Exhibitor - {{er.Name}}

Exhibitor #{{ $index + 1 }}

Total: {{exhibitor.TotalPrice | currency}} {{ exhibitor.IsBenefit ? "- Included as a Benefit" : exhibitor.IsDiscounted ? "- Discounts have been applied" : ""}}
Exhibitor Directory
Primary Contact
Booth Information
Additional Information
Additional Items

Attendee - {{er.Name}}

{{ att.getAttendeeTerm(vm.EventSettings.AdditionalAttendeesTerm, $index) }} #{{ att.getAttendeeIndexDisplay(vm.EventSettings.AdditionalAttendeesTerm, $index) }}

Total: {{att.TotalPrice | currency}} {{att.DiscountMessage | localizeString:'['}}
A No Show fee is being assessed for {{fee.EventName}} on {{fee.EventStartLocalTimeString}}.
More Information Less information

Address

Phone

Additional Information
Event Sessions

{{slot.Name}}

{{$select.selected.SessionName}}
(full)
{{slot.SelectedSession.SessionDescription + (slot.HasFees ? " (Price: " + (slot.PriceTotal | currency) +")" : "")}}
Additional Items

{{'[[Sponsorship+]]' | localizeString:'['}} - {{er.Name}}

{{'[[Sponsor]]' | localizeString:'['}} #{{ $index + 1 }}

Total: {{sponsor.Price | currency}}
Continue

Additional Items

Edit

{{(vm.EventInfo.Terms.Donation || "Donation/Contribution") + " Opportunities"}}

Campaign Name Item Description Amount
{{item.CampaignName}} {{item.Description + (item.ShowMinimumPrice && item.MinimumPrice ? " (Min: " + item.MinimumPrice + ")" : "")}}
Continue

Complete Registration

Edit

Terms & Conditions

No Show Policy

{{ vm.EventInfo.EventSettings.NoShowPolicy }}

Enter Promo Code
This event is synced to a webinar so no confirmation email will be sent from GrowthZone.

Thank you to our {{'[[Sponsor+]]' | localizeString:'['}}