Tuesday, September 27, 2022 (9:00 AM - 4:00 PM) (EDT)
Effective collections department processes and management are core components of BHPH and LHPH dealership success. NIADA’s Collections Management course teaches attendees proven techniques that streamline collections processes, increase collections, and reduce delinquencies and charge-offs.
NIADA’s BHPH Collections course is a comprehensive 7-hour workshop and is conducted Live Online via video conference to minimize time away from the dealership.
Date: September 27, 9:00 AM – 4:00 PM EST (1-hour break from 12-1 PM)
Who is the instructor?
The class is led by Industry expert Bill Elizondo, NIADA Senior 20 Group Moderator, Trainer, and Consultant. Bill has spent over 31 years training and leading high-achieving sales teams, collections and operations in the subprime and BHPH markets, including highly successful tenures with the nation’s largest publicly traded BHPH organization America’s Car-Mart and Superior Auto. Bill’s leadership and expert understanding of every BHPH discipline significantly improved operational performance at every stop along the way.